chuckra admin

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Viewing 15 posts - 1 through 15 (of 188 total)
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  • in reply to: this plugin is not supported #249887

    chuckra-admin
    Keymaster

    The games require adobe flash to run. You can get the latest version here…

    https://get.adobe.com/flashplayer/

    You might also have to answer yes to allow Flash to run in your browser as the page loads.

    On Apple devices, you’ll need to install Photon Browser to run the Flash games.

    https://apps.apple.com/us/app/photon-flash-player-private-browser-for-ipad/id430200224

    in reply to: I need exam tips ASAP! #105330

    chuckra-admin
    Keymaster

    The main thing is to just give your best effort. Even if the paper seems difficult, stay calm and keep going. I’m sure you’ll do well.

    Good luck!

    in reply to: SO GRATEFUL #104913

    chuckra-admin
    Keymaster

    CONGRATULATIONS! That’s great news. Well done. We wish you happiness in your new school 🙂

    in reply to: download not visible #101154

    chuckra-admin
    Keymaster

    Good morning…

    I’ve just looked at your account. The last order was for COAsT credits. Credits are used to assign tests to your student either to do online or (where applicable) to print. There is no option in COAsT to download tests as such.

    Are you having trouble assigning or printing tests?

    • This reply was modified 6 months, 3 weeks ago by  chuckra admin.
    in reply to: Not able to add student #100711

    chuckra-admin
    Keymaster

    Hi there. Please refresh the page a few times and try again now. There was an issue with entering dates. Should be fixed now.

    in reply to: Problems with my students log in #93676

    chuckra-admin
    Keymaster

    Hi there,

    I just chose a few of your students at random and was able to log in. Please could you use the contact us page to let us know which username and passwords you told them to use (do not reply here on the forum with usernames and passwords!)

    Contact Us

    in reply to: Can I change the username assigned to a student? #93674

    chuckra-admin
    Keymaster

    Student usernames cannot be changed by you but if you send us a private message via the contact us page then we can change them for you.

    Contact Us

    in reply to: practice paper #92755

    chuckra-admin
    Keymaster

    You had ‘archived’ the student therefore their tests weren’t showing. I unarchived the student so now the tests should appear in their account.

    in reply to: CoAsT Credits #91902

    chuckra-admin
    Keymaster

    Also, I’m not sure when you bought the credits but they expire after 1 year so if you bought them a long time ago that might be the case.

    in reply to: CoAsT Credits #91898

    chuckra-admin
    Keymaster

    I can’t see any payment received from your account. Usually when this happens it’s because people have created duplicate accounts on 11plus.co.uk and they are logging in to the wrong one. Is that possible in your case? Do you have another account on 11plus.co.uk?

    The kamalbains1982 account has no orders and no students.

    in reply to: Incorrect Answers #91734

    chuckra-admin
    Keymaster

    Please use the contact us page to let us know the details of both your daughter’s accounts that need merging. There is another account with your daughter’s name but I just need you to confirm the details.

    in reply to: Incorrect Answers #91323

    chuckra-admin
    Keymaster

    I checked the other errors you reported and I agree with you. We are waiting to hear back from the publisher. Hopefully we will have updated papers soon.

    I gave you an extra 100 credits.

    in reply to: Incorrect Answers #91235

    chuckra-admin
    Keymaster

    Hi Angie,

    The GetSelected range of papers were not written by Chuckra (this is why the other person who responded to you was not familiar with them) but we were assured they had been through thorough testing by the publisher. I have checked Q33 on the Maths paper and I agree that the answer should be C. I will check through the rest of the questions you mentioned and arrange for appropriate edits to be made.

    Thanks for your feedback.

    Simon

    in reply to: WHAT HAS HAPPENED TO CHUCKRA? URGENT! DON\'T DELAY #90780

    chuckra-admin
    Keymaster

    You had created duplicate accounts on 11plus.co.uk and only one of them had credits. You were logging in to the one without credits. I have responded to you by email with more details.

    in reply to: mock exam results #90453

    chuckra-admin
    Keymaster

    The score wouldn’t change but the ranks might change as more and more students complete the mock tests. In simple terms…the next group of students might perform better or worse than your child’s group and therefore your child could be ranked slightly lower or higher. This is why we recommend checking the ranks after each weekend to see if the new wave of students has affected your child’s rank.

    In your case you probably checked the results very soon after they were released. Then a bunch of new results must have come in from a different test centre an hour or so later, affecting your child’s ranking.

Viewing 15 posts - 1 through 15 (of 188 total)