Mock Exam Days
- Each session is 2 hours 50 minutes and your child will sit two 45-50 minute test papers in a session.
- Students can attend a maximum of four Mock Exam Days as we have four unique sets of papers (A, B, C & D) for 2017. It does not matter in which order your child sits these papers.
- Booking and payment must be made at least 7 days prior to the Mock Test Day and can only be done online via 11plus.co.uk (this website).
- If a session is fully booked, it will not be possible to make a booking online, but you can contact us to be added to a waiting list.
- Nothing physical will be sent to you upon booking. You should however receive an order confirmation email, so if this does not reach you within 2 hours, please contact us to confirm your order and email address.
- The free give-aways (Core Skills Booster Worksheets and Letts Practice Papers) are exactly the same with each booking.
- Each mock exam attendee will only receive one sample Letts practice paper, given at the mock test centre on the day of their mock exam, while stocks last.
- You are required to provide a relevant/valid emergency contact number for each student when booking. We will use this number to contact you in the event of an emergency relating to the child during a mock exam session. It is your responsibility to ensure that the number you provide is correct and relevant for the day of the exam. Should this information change, please ensure you update the contact info field (click ‘EDIT’ in My Students) or contact us to let us know if there it is less than 48 hours from the exam date.
Changes or Cancellations
- We reserve the right to charge an Administration Fee of £11 for any amendments to a booking.
- Mock Exam Bookings can be changed to a different date up to 7 days prior to the scheduled mock exam session originally booked. Date changes are subject to availability and will incur an amendment fee of £11 for each session change.
- Mock Exam Bookings can be cancelled up to 14 days prior to the scheduled mock exam session, subject to a cancellation fee of £35 for each mock exam session. The balance of the price paid will be refunded to the card used to make the original booking.
- Since spaces are limited, any cancellations made later than 14 days prior to the scheduled mock session are NON-REFUNDABLE. We regret that we cannot refund session bookings within the 14 day period prior to a mock exam day unless the test day in question is cancelled by us or details of the test day are significantly changed by us (for example – time, area, date etc.).
Communication / Feedback
- Please add 11plus.co.uk and chuckra.com to your email safe list to ensure correspondence regarding the 11+ mocks as well as the weekly 11 Plus newsletter do not go to your junk folder! You can of course easily unsubscribe at the bottom of each email, should you no longer wish to receive the weekly 11 Plus newsletter.
- Chuckra CANNOT guarantee that the results your child achieves on the mock test papers will reflect the results they achieve in their real 11 plus exam.
- Verbal abuse and aggressive behaviour towards any of our Examiners or staff will not be tolerated in any way or form. Offenders and their children will be asked to leave without refund or retribution.
Credits for Chuckra Online Assessment Tool are valid for 365 days from date of purchase or date of issue (if free credits have been issued).
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Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
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