Thank you for your reply.
The problem really occurs after I select and assign the test in my parent account.
It always shows that there is no test selected eventhought the site shows that they are pending..
Make 0 online assignment(s).
About to be assigned…
Test ID Test Name
20041 * Maths Initial Assessment Year 5 Already pending
20315 * NVR Initial Assessment Year 5 Already pending
26024 * VR Initial Assessment Year 5 Already pending
I tried to assign it so many times in my account and checks after that on my child account but it only shows that the English initial Assessment was assigned and not the rest.
What is confusing me is why it assign most of the tests that I had selected and not these three.
Hope there is someone of the tech. team can check my account and help in figuring out the problem.