Below is a collection of Frequently Asked Questions (and answers) to do with using 11plus.co.uk.
There is also an 11 Plus Exam FAQ which covers more about the Eleven Plus Exam and how to prepare for it.
- 1 What is 11plus.co.uk?
- 2 Who uses 11plus.co.uk?
- 3 How can I benefit from using 11plus.co.uk?
- 4 What is free and what has a cost on 11plus.co.uk?
- 5 Using 11plus.co.uk
- 5.1 Registering
- 5.2 I have NOT received an email from 11plus.co.uk
- 5.3 I have forgotten my login details
- 5.4 How do I change my password?
- 5.5 My account is set to the wrong user type (Parent, Tutor or Student). Can I change this?
- 5.6 What happened to the orders I made before the new site launched?
What is 11plus.co.uk?
11plus.co.uk is the UK’s favourite online 11+ community. Our preparation resources and Mock Exam Days are great preparation for 11 plus tests set by CEM Durham, GL Assessment, CSSE and other examining boards.
This website is a Chuckra Project – find out more on the about us page.
Who uses 11plus.co.uk?
Parents, tutors and teachers who are helping students, aged 8-13, to prepare for their upcoming selective tests, eleven plus or independent school entrance exams.
How can I benefit from using 11plus.co.uk?
11plus.co.uk has helped Parents/Tutors successfully navigate the 11+ preparation process and supported thousands of students across the UK to pass their selective exams.
Find out how much you can benefit:
Or view our testimonials, as they speak for themselves.
What is free and what has a cost on 11plus.co.uk?
11plus.co.uk is constantly evolving and improving as we strive to level the playing field for all students – by making quality preparation for 11 plus exams available to all, for free or at very affordable prices. Find out more about our Pricing.
- Access our online testing system, Chuckra 11+ Online – print or assign online tests
- Comment, ask questions or participate in online discussions
- Rate and review resources
- Make purchases in our Online Shop
VIDEO: Getting started on 11plus.co.uk
I have NOT received an email from 11plus.co.uk
To make sure you receive email communication from us, follow the instructions below and please add the domains 11plus.co.uk and chuckra.com to your Safe Senders List (a list of email addresses or domains with which you want to communicate).
With unsolicited and unwanted email becoming a larger problem, email services have made their spam filters more stringent. Unfortunately, these tougher guidelines for filtering can cause legitimate emails to be mistaken as spam.
I have forgotten my login details
Don’t worry. Lots of people do this! You can recover your login details:
How do I change my password?
Passwords for Parent/Tutor accounts can be changed on your profile page when logged in.
Student passwords can be changed from a Parent/Tutor account by going to My Students and then editing the Student’s details.
My account is set to the wrong user type (Parent, Tutor or Student). Can I change this?
By mistake, some Students have registered themselves as Parents/Tutors or vice versa. You can contact us to get this changed.
What happened to the orders I made before the new site launched?
All your orders are safely stored in our old shop. All credits have been transferred and can be viewed in My Dashboard under My Credits.
We are busy working on making a history of your orders from the old shop available, but if you need to know anything about your orders in the meantime, please contact us via Live Help.