What to do when it deletes test progress randomly

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This topic contains 1 reply, has 2 voices, and was last updated by  chuckra-admin 4 years, 4 months ago.

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  • #33526

    12gaurav
    Participant

    In the English mock test 2010 E I was on question 15 then it suddenly shut the test then when I went back on the test it was on question 1 and 7:30 minutes gone. I don’t know why but now it won’t get my progress back.
    Regards
    Gaurav

    #33955

    chuckra-admin
    Keymaster

    Hi Gaurav,

    I see that you completed that test now (and got a good score – well done!). Are you still having problems?

    It’s hard to say what happened. Perhaps the page got refreshed somehow by accident? The system saves progress every minute. If you hadn’t finished that section the system would have taken you back to the first question of that section when you resumed it.

    I can see that you’ve been completing tests since then so hopefully everything is ok now.

    Let us know if you need further help.

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