My children do non-mock tests all of the time and I normally get an email showing results and rank. This has for some reason stopped. We looked for help and we were recommended to tick a box saying we would get an email for test results. We are having trouble finding the box so any help would be much appreciated.
I have just checked your settings and you do have the option ticked correctly, however we are busy investigating why results emails have stopped sending and hope to have this fixed within the next few days.