Problem with site

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #69856
    katelynr
    Participant

    hi

    I have assigned few tests for my kid, it is showing in my account
    but when i login to her account, no tests to do.
    Is there any problem with the site

    #70512
    chuckra-admin
    Keymaster

    I replied to you via our online support page. Please let me know if you didn’t receive the response.

    #70760
    mindlemoo
    Participant

    I have set up 2 accounts and as soon as I log back in it says wrong password. How can that be???? Now I am not receiving the reset password either so having paid £20 for credits I am unable to use them. Brilliant!!! Have also phoned but no answer…. starting to get suspicious… scam website?????

    #70843
    pamela-rolles
    Moderator

    Hello Mindlemoo,

    Sorry to hear that you are having problems online with your 2 accounts.

    I have flagged your problems for admin to help with.

    #70844
    chuckra-squirrel
    Keymaster

    @Mindlemoo – I see a response to you support ticket about your password was sent to you on the 4th August at 2:15pm which should hopefully have resolved your issue. If you did not receive it, please kindly check your spam folder and add us to your safe list (not junk). If you cannot find an email from us, please let us know here.

Viewing 5 posts - 1 through 5 (of 5 total)
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