Credit missing

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This topic contains 3 replies, has 4 voices, and was last updated by  pamela-rolles 3 weeks, 2 days ago.

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  • Author
    Posts
  • #29477

    g-son
    Participant

    Hi, I had one assigned test(math practise test 03) seven month ago and when I think had some trial credit. Now when I got 400 credit it deducted 5 credit for that test. It is first time assigning test, it also assigned same test to my another student Aryan (deducted 5 credit) which I have learned to archived now so he wont be get assigned any further test.

    Can you please adjust 10 credit which got deducted.

    Thanks
    Govind

    #30511

    chuckra-squirrel
    Keymaster

    Hi Govind. Thanks for getting in touch. Your credit balance should now be correct.

    #257689

    firdous97
    Participant

    I got £10 credit few months ago and they are missing now

    #257761

    pamela-rolles
    Moderator

    Hello,

    Please use the contact form – link here – to report this problem to the team. They will be able to check for you.

    Contact Us

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