CoAsT Credits

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This topic contains 2 replies, has 2 voices, and was last updated by  chuckra-admin 3 months, 4 weeks ago.

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  • Author
    Posts
  • #91864

    kamalbains1982
    Participant

    Hello,my husband paid £50 to buy Credit but we received only 138. When am I getting other credit ? My son is doing it on your 11plus website.my son’s name is Jashan
    Mrs Bains

    #91898

    chuckra-admin
    Keymaster

    I can’t see any payment received from your account. Usually when this happens it’s because people have created duplicate accounts on 11plus.co.uk and they are logging in to the wrong one. Is that possible in your case? Do you have another account on 11plus.co.uk?

    The kamalbains1982 account has no orders and no students.

    #91902

    chuckra-admin
    Keymaster

    Also, I’m not sure when you bought the credits but they expire after 1 year so if you bought them a long time ago that might be the case.

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