cant find the mock

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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #270195
    kgohil
    Participant

    Hi
    I am trying to get Mock for my son to do, but cannot find the Button to do Mock.
    please help

    #270208
    chuckra-squirrel
    Keymaster

    Which internet browser are you using please? Can you try a different browser (e.g. Chrome, Edge, Safari etc.)?

    Have you seen the virtual mock FAQ?

    #270260
    gollak
    Participant

    Hello- I have tried all browsers, cleared cookies etc for Beta account. test should be available. I think if many people can’t see the test it is something from your website or server.

    Please check and help us, we can’t sit whole day to refresh it.

    • This reply was modified 1 month ago by Gollak.
    • This reply was modified 1 month ago by Gollak.
    #270265
    gollak
    Participant

    Hello, I just checked again that I had two accounts for the same child and the test was allocated to the first account. I can see the button.
    Assuming that other people may have a similar issue.

    #270334
    chuckra-squirrel
    Keymaster

    Thank you, yes, that is something we will try to make more obvious as a possible reason for not being able to see the ‘Do Mock’ button.

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