can't add a student

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  • Author
    Posts
  • #64013
    cheryl66265
    Participant

    I have registered myself as a parent but every time I try to add a student, I fill out the form, click save and nothing happens

    #64243
    chuckra-admin
    Keymaster

    Hi Cheryl, I just logged in to your account and was able to add a student with no problems. Please could you let us know more info about your problem.

    Were there any error messages?
    Have you tried multiple times?
    Did you fill in all the required fields?
    The button at the bottom of the add student page should read ‘Add Student’ not ‘save’. Just wondering if you are in the right place.
    What type of device are you using (iPad, PC, Mac etc)
    What browser are you using?

    You might have an older version of the site cached in your browser. If you know how to do a hard refresh then that might fix it.

    https://wiki.scratch.mit.edu/wiki/Help:Hard_Refresh

    Hopefully with more info we can get you sorted.

    #64248
    chuckra-admin
    Keymaster

    There is a problem with adding students which we are currently working on. Hopefully it will be resolved soon…

    #64271
    chuckra-admin
    Keymaster

    Please could you try again now. Should be fixed.

    #64277
    cheryl66265
    Participant

    Sorted, thanks! That fixed it. It was the calendars that weren’t showing to insert dates in the right format I think, but now signed up successfully.

Viewing 5 posts - 1 through 5 (of 5 total)
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