Hi, apologies if this has been asked before, but I’m (very) new here! I have a student who has accidentally clicked that he has completed a test, when he was only part way through it. I have been asked to unassign this, but despite clicking on the box and then the green #unassign selected test button’ it remains on his record (with a score of 19%, which is stressing him out!!). Is it not possible to delete tests which have been ‘completed’ (even if accidentally)?
Sorry that happened – once a test has been started and used it cannot be unassigned or deleted – the unassign button won’t work in this way as your credits would have been used to pay for the test.
However, you can reassign the same test (using no more credits = no extra cost) so that your student can have another go and see what he could have scored. Perhaps you can encourage him to have another go.