Contact Us

Virtual Mock Query? See: Getting Started and FAQs


Before getting in touch, you might like to try the following to help you resolve any issues…

Unfortunately we cannot provide custom 11 plus preparation advice for all our users. If you have a question about 11 plus preparation in general then please make a new post in the 11 Plus Forum. It’s highly likely that one of the tutors frequenting the forum will respond with useful information.


Write a private message to the Chuckra Team via our contact form below.

    IMPORTANT: To make sure you receive our response, follow the instructions below and please add and to your Safe Senders List (a list of email addresses or domains with which you want to communicate). 

    With unsolicited and unwanted email becoming a larger problem, email services have made their spam filters more stringent. Unfortunately, these tougher guidelines for filtering can cause legitimate emails to be mistaken as spam. 

    Get Help – watch this video for Hotmail OR read how to add a domain to my safe senders list


    Contact the Chuckra Team by telephone

    UK 020 8123 7911 – Technical or Sales queries only

    NOTE: Due to health issues with a key member of the team we are unable to provide phone support at this time. Please use the contact form above.