Contact Us


To make a phone order please call this number:

Telephone: UK 020 8123 7911 (support hours 10:00 - 18:00)


We provide support for issues regarding the use of our website via phone, email, 11 Plus Forum or live chat.

Unfortunately we cannot provide custom 11 plus preparation advice for all our users. If you have a question about 11 plus preparation then please make a new post in the 11 Plus Forum. It's highly likely that one of the tutors frequenting the forum will respond with useful information.

To resolve issues using our site please follow these steps...

Live Help

Primary means of site support. Contact us via 'Live Help' (Click on the live support button at the bottom right of the site. If we are offline, you will still be able to send a message.)

Click for Live Help

Our live help is for Technical and Sales questions only.


Telephone: UK 020 8123 7911

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