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To make a phone order please call this number:

Telephone: UK 020 8123 7911 (support hours 10:00 - 18:00)



We provide support for issues regarding the use of our website via live chat, email, 11 Plus Forum or phone.

Before getting in touch, please also make use of the following to help you resolve any issues...


Live Chat: 

Click on the live support button at the bottom right of the site (when we are online). Our live help is for Technical and Sales questions only.

Click for Live Help

Unfortunately we cannot provide custom 11 plus preparation advice for all our users. If you have a question about 11 plus preparation then please make a new post in the 11 Plus Forum. It's highly likely that one of the tutors frequenting the forum will respond with useful information.


Write a message to the Chuckra Team via the contact form and we will endeavour to respond within 24-48 hours.


Telephone: UK 020 8123 7911

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